Frequently Asked Questions
How can I redeem my certificate and spend my points?
For detailed 2020 Canteen Corporate Rewards information see the
How It Works Page and the
How To Redeem Page.
You can also download the details of the 2020 Canteen Corporate Rewards Program
Here.
I am having trouble viewing the on-line catalog.
If you are having trouble viewing the on-line catalog, make sure you are
using a current up-to-date browser and have the most recent version of flash player installed.
You can also download a pdf of the catalog
here.
How can I zoom in on the catalog items?
- Click once anywhere on the page to zoom in and once again to zoom out.
- When zoomed in navigate around the page by clicking and dragging the pages.
- Turn pages by using the arrow buttons at the bottom and side of pages, or click and drag the corners of the pages.
- The catalog may take a moment to load depending on your internet speed.
Can I download a pdf of the catalog?
Click here to download a pdf of the catalog,
or use the arrow icon at the top of the catalog page.
What if I do not have access to a computer?
For employees that do not have access to a computer, an reward catalog can be provided.
Please contact canteen@msgrp.com for a catalog.
What if I have questions about reward merchandise?
Email:
canteen@msgrp.com, or call 248-322-5448.
How long until I receive my reward merchandise?
Please allow 4 to 6 weeks for normal delivery of your reward merchandise.
What if I have problems with the site or my order?
Email:
canteen@msgrp.com, or call 248-322-5448.
Where do I send my certificate?
Fax: 248-322-5454
Mail: Marketing Strategies Group, Inc. - Canteen Rewards
40 Silverdome Industrial Park
Pontiac, MI 48342
Scan & e-mail to: canteen@msgrp.com
We recommend you keep a copy of the certificate for your records.